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Contact
Kelolain
Work About Careers Insight Contact Us
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Client

Central Park

Central Park

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Integrated Queue System for Central Park

Solutions

Software

Type

Software

Date

May 2024

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Project Description

Project Description

This project involves developing a comprehensive queue management system for Central Park Mall to enhance customer service efficiency and satisfaction. The system integrates multiple features, ensuring a seamless and modernized experience for both customers and staff.

This queue management system is designed to optimize customer flow, improve service efficiency, and enhance customer satisfaction in a high-traffic environment like Central Park Mall. By integrating modern technologies, it ensures a user-friendly and scalable solution adaptable to the mall's evolving needs.

This project involves developing a comprehensive queue management system for Central Park Mall to enhance customer service efficiency and satisfaction. The system integrates multiple features, ensuring a seamless and modernized experience for both customers and staff.

This queue management system is designed to optimize customer flow, improve service efficiency, and enhance customer satisfaction in a high-traffic environment like Central Park Mall. By integrating modern technologies, it ensures a user-friendly and scalable solution adaptable to the mall's evolving needs.

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Highlight Features

Highlight Features

    • Integrated Queue Caller with Sound System
      The system includes a queue calling feature synchronized with the mall's sound system to announce queue numbers audibly. Ensures clear communication across designated areas to guide customers efficiently.

      • Automated Queue Number Display and Printing
        Customers can retrieve queue numbers through an interactive display system, which prints the numbers automatically. This reduces manual intervention, streamlines the process, and minimizes errors.
      • Customer Satisfaction Feedback
        Includes a feature for customers to provide feedback and rate their service experience. Data collected can be analyzed to improve service quality and identify areas of improvement.
      • Customizable Transaction Categories
        The system supports flexible transaction categorization to accommodate various
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